Services · Monitoring 24×7
Continuous watch over your environment, 24×7.
We monitor your infrastructure and services continuously to detect and act before the damage spreads.
The client’s problem
Problems don’t give notice or wait for business hours. Without continuous monitoring, outages and threats are detected late, once the impact on the service and the business is already large.
Risks of not acting
Late detection
No overnight coverage
Lack of context
Unavailability
The i-Prot proposal
We offer 24×7 monitoring of your infrastructure and services, with detection, alerting and escalation per SLA. Integrated into the CGF cycle, so availability and security hold over time.
Delivery model
Onboarding
Continuous monitoring
Triage and context
Escalation
Reporting
Scope
- Onboarding and source connection
- 24×7 monitoring
- Alerting and escalation
- Availability reports
- SLAs defined per service
- Remediation of the client’s infrastructure (separate)
- Third-party software licenses
- Hardware infrastructure
Deliverables
- Executive report
- Technical report
- Maturity matrix
- Gap map
- Roadmap
- Risk analysis
- Recommendations
- Board presentation
Benefits
Full coverage
Early detection
Clear context
Sustained availability
How it connects with CGF and Complyze
This service mainly covers the Assess, Operate & measure and Improve stages of the cycle.
Complyze centralizes the events, the availability indicators and their history, with continuous visibility.
a platform by i-Prot
Applicable frameworks
Use cases
Infrastructure monitoring
Availability of critical services
Monitoring of essential services
Frequently asked questions
Let’s watch your environment
Tell us your environment and we’ll design a 24×7 monitoring service.
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